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Terms & Conditions


StepAhead is the licensed owner of the brand MyVorld and its sub-brand MyStore the website www.myvorld.com. As a visitor to the Site/ Customer, you are advised to please read the Term & Conditions carefully. By accessing the services provided by the Site you agree to the terms provided in this Terms & Conditions document.

Your order is being supplied against your order on website/ phone/ WhatsApp no 91-935 524 9292 on the basis of our Catalog as published on WhatsApp/ website.
Order on WhatsApp or https://myvorld.com/mindful-eating.php
We assume that you have checked the rates and other details published in the Catalog/ Website.

Minimum order value:
There is a minimum order value of 600 INR for delivery outside Gurugram. If the order is small, we may have to club it with other deliveries to make it commercially viable to deliver. In this case, your delivery timelines may get impacted.

All the products listed on the site will be sold at special prices mentioned unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged at the time of the delivery. The WhatsApp Catalog/ Website prices are final and binding. In case of any discrepancy, the WhatsApp Catalog/ Website price at the time of ordering will supersede.

We are providing only digital bills once the billing is done, through an SMS/WhatsApp, which will have a total of your bill and a link to your detailed bill. We are not providing any paper bills for the purchases.

You can make payment by defined means like a digital wallet, UPI, bank transfer, and COD which keeps updating from time to time. You are requested to share the details of payment made by you on WhatsApp no 91-935 524 9292. In case the payment details are not made available to us, we will send a reminder towards due payments and follow for settlement of dues. You will be responsible to ensure that our accounts are credited with your payments and have to take up with respective digital payments co or banks in case of discrepancy.

Post supply upkeep and Shelf Life:
Handling of supplies post-delivery: MyStore and its products are fresh and without any preservatives. You are requested to let the spices in some clean container, if you keep the spices packed for long in this paper/plastic packet in which they are supplied, it may get spoiled. The same applies to all other products and supplies as well, it should be emptied in clean and tight containers. The shelf life of our spices would be 4-8 weeks. However, a lot will depend on storage conditions and may impact the shelf life favorably or adversely. Customers are also requested to use their wisdom while consuming these products on the basis of general awareness as our supplies are unprocessed only.

We are sourcing & packing fresh spices for delivery as and when order is received. Each packet may not carry the individual prices or other details on it due to instant repackaging against your order. You may refer to T&C of supply for the shelf life etc.

If you have any questions about our Terms & Condition, You can contact us:
By email: info@myvorld.com
By visiting this page on our website: www.myvorld.com/contact-us.php
By phone number: +91-935 524 9292

Personal Information:
As part of the registration process on the website, www.myvorld.com may collect the following personally identifiable information about you: Name (including first and last name), email, address, mobile phone number, and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address, etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Services of the Site would be available to only select geographies in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvent etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited

License & Site access:
StepAhead (MyVorld/MyStore) grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of STEPAHEAD. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of STEPAHEAD. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of STEPAHEAD and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Site’s or STEPAHEAD’s name or MyVorld/MyStore name or trademarks without the express written consent of STEPAHEAD. Any unauthorized use terminates the permission or license granted by STEPAHEAD

Account & Registration Obligations:
All shoppers have to register and login to place orders on the website. You have to keep your account and registration details current and correct for communications related to your purchases from the website. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt-out either by unsubscribing in “My Account” or by contacting customer service.

You Agree and Confirm:
1. That in the event that a non-delivery occurs on account of a mistake by the user (i.e. wrong name or address or any other wrong information) any extra cost incurred by STEPAHEAD for re-delivery shall be claimed from the user.

2. That you will use the services provided by the website, its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the website.

3. You will provide authentic and true information in all instances where such information is requested of you. STEPAHEAD reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the services and/or other affiliated websites without prior intimation whatsoever.

4. You authorize STEPAHEAD and it’s brands to contact you for any transactional purposes related to your order/account.

5. That you are accessing the services available on this website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this website.

6. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

7. Before placing an order the user will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

You may not use the website for any of the following purposes:
1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offense or results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice.
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person’s use or enjoyment of the website.
5. Breaching any applicable laws;
6. Interfering or disrupting networks or websites connected to the website.
7. Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.

Colors & Appearances:
We have made every effort to display the colors and appearance of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Also, the supply of these items may change in appearance from lot to lot. We try to keep pictures as close to the actual product but some deviations can always be there.

Modification of Terms & Conditions of Service:
STEPAHEAD may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. The user can access the latest version of these Terms & Conditions at any given time on the website. You should regularly review the Terms & Conditions on the website. In the event the modified Terms & Conditions are not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of use of this website.

Governing Law and Jurisdiction:
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Gurugram shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by STEPAHEAD and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Gurugram. The High Court of judicature at Gurugram alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions:
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the website on or by this website or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain the property of STEPAHEAD. Such disclosure, submission, or offer of any Comments shall constitute an assignment to STEPAHEAD of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments. Thus, STEPAHEAD owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. STEPAHEAD will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. STEPAHEAD is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights (s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”.Please note all reviews submitted by customers are subject to checks and moderation by our content Team.

STEPAHEAD reserves the rights to moderate as well as publish/not publish the reviews. STEPAHEAD reserves the right to solicit or withhold reviews and ratings with no liability. STEPAHEAD reserves the right to accept, reject, moderate, monitor & edit or remove any comment. You grant STEPAHEAD the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make, and you agree to indemnify STEPAHEAD and its affiliates for all claims resulting from any Comments you submit. STEPAHEAD and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark
STEPAHEAD and it’s brands, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of STEPAHEAD, it’s brands or any third party’s intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to STEPAHEAD and it’s brands. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of STEPAHEAD. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of STEPAHEAD, it’s brands, its affiliates, its partners, or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo, or mark in any manner. References on this website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply STEPAHEAD or it’s brand endorsement, sponsorship, or recommendation of the third party, information, product or service. STEPAHEAD or it’s brands are not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third-party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of STEPAHEAD or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource.

Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by STEPAHEAD, one of its affiliates, or by third parties who have licensed their materials to STEPAHEAD and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of STEPAHEAD and it’s brands are also protected by Indian and international copyright laws.

Objectionable Material:
You understand that by using this website or any services provided on the website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the website and any service at your sole risk and that to the fullest extent permitted under applicable law, STEPAHEAD and/or it’s brands and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.

You agree to defend, indemnify and hold harmless STEPAHEAD and it’s brands, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to STEPAHEAD and it’s brands or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

This User Agreement is effective unless and until terminated by either the user or STEPAHEAD and/or its brands. You may terminate this User Agreement at any time, provided that you discontinue any further use of this website. STEPAHEAD may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to STEPAHEAD. Upon any termination of the User Agreement by either you or STEPAHEAD, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the User Agreement or otherwise. STEPAHEAD’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.